1. Information We Collect

A. Information You Provide

We collect information that you voluntarily give when you:

• Create an account
• Fill out forms
• Contact support
• Connect third-party platforms
• Use CRM or communication features

This may include:

• Name, email, phone number
• Business information
• Login credentials
• Customer data you upload
• Communications, notes, and interactions

B. Information We Get Automatically

When you use the Service, we automatically collect:

• Device type, browser, and operating system
• IP address and approximate location
• Usage data (pages viewed, actions taken)
• Cookies, logs, and analytics events

C. Third-Party Integrations

If you connect social networks, messaging platforms, or other tools, we may receive:

• Profile information
• Messages, comments, or interactions
• Contact lists
• Analytics data

Only the information you authorize will be accessed.

2. How We Use Your Information

• Provide and operate the Service
• Improve features, performance, and user experience
• Sync your data across CRM or communication tools
• Respond to support requests
• Send security updates and service notifications
• Personalize content and recommendations
• Monitor and enhance platform security
• Comply with applicable laws

We do not sell your personal information.

3. How We Share Information

A. Service Providers

We may share your information with trusted third parties that assist with:

• Hosting
• Data processing
• Analytics
• Customer support
• Integrations

These providers must protect your data and use it only for agreed purposes.

B. Connected Platforms

Information may be shared back to platforms you connect, such as social media APIs, messaging tools, or CRM/e-commerce platforms.

C. Legal Requirements

We may disclose information to comply with law, respond to legal requests, or protect our rights and prevent fraud.

D. Business Transfers

If we merge, acquire, or sell assets, user information may be transferred.

4. Data Security

We use industry-standard security measures to protect your information, including:

• Encrypted transmission (HTTPS)
• Secure storage
• Access controls
• Regular safety audits

However, no online system can guarantee 100% security.

5. Your Rights

Depending on your region (GDPR, CCPA, etc.), you may have the right to:

• Access your information
• Correct or update data
• Request deletion
• Export your data
• Restrict or object to processing
• Withdraw consent—such as disconnecting integrations

You can exercise these rights by contacting us at [Your Support Email].

6. Data Retention

We keep your data only as long as necessary to provide the Service, meet legal obligations, and resolve disputes. If you delete your account, we will remove or anonymize your data.

7. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Remember your settings
• Improve performance
• Analyze usage
• Personalize features

You can manage cookies from your browser settings.

8. Children’s Privacy

Our Service is not intended for children under 13 (or your region’s minimum age). We do not knowingly collect data from children.

9. International Transfers

Your data may be stored or processed in countries outside your own. We ensure appropriate safeguards, including standard contractual clauses where required.

10. Changes to This Policy

We may update this Privacy Policy occasionally. You will be notified of significant changes through email or in-app alerts.