Welcome to Sendpiper (“we,” “us,” “our”).

1. Use of the Service

1.1 Eligibility

You must be at least 16 years old, or the legal age of majority in your country, to use the Service.

1.2 Account Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate, current information
• Keep your login credentials confidential
• Be responsible for all activity under your account

We reserve the right to suspend or terminate accounts for violations or suspicious activity.

2. User Responsibilities

You agree not to:

• Violate any laws or regulations
• Reverse engineer, copy, or distribute our software
• Upload harmful content (viruses, malware, illegal or offensive material)
• Misuse or attempt to break security features
• Interfere with others’ use of the Service

We may remove content or suspend accounts that violate these rules.

3. Third-Party Integrations

Some features may connect with third-party tools (e.g., social media platforms, email providers, CRM platforms).

By using these integrations, you grant us permission to access and process data needed to operate the feature.

We are not responsible for the policies or behavior of third-party platforms.

4. Payments and Subscriptions

(Include only if you offer paid services)

4.1 Billing

Paid plans require a valid payment method. You authorize us to charge fees for subscription periods.

4.2 Renewal

Subscriptions auto-renew unless cancelled before the next billing cycle.

4.3 Refund Policy

Refunds may be issued only according to our refund policy (insert details if needed).

5. Intellectual Property

All content, trademarks, code, designs, and materials on the Service are owned by or licensed to us. You may not copy, distribute, modify, or use them without our permission.

You retain ownership of the content you create and upload but grant us a license to:

• Store
• Display
• Process
• Deliver
• Enhance your user experience

This license ends when you delete your content or account.

6. Termination

We may suspend or terminate your access to the Service if:

• You violate these Terms
• You misuse the platform
• Your account is inactive for an extended period
• We discontinue the Service

You may also close your account at any time.

After termination, certain obligations remain (e.g., intellectual property rights, liability limitations).

7. Disclaimer of Warranties

The Service is provided “as is” and “as available.”

We do not guarantee:

• Uninterrupted service
• Error-free operation
• 100% secure systems
• Accuracy or completeness of information

Use the Service at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Data loss
• Downtime
• Account breaches due to your actions
• Damages from third-party services
• Indirect, incidental, special, or consequential damages

Our total liability will not exceed the amount you paid us in the last 12 months (or $0 if you use a free plan).

9. Indemnification

You agree to indemnify and hold us harmless from claims, losses, damages, liabilities, and expenses arising from:

• Your misuse of the Service
• Your violation of these Terms
• Your violation of laws or third-party rights

10. Changes to the Terms

We may modify these Terms at any time.

If we make significant changes, we will notify you via email or an in-app alert.

Continued use after changes means you accept the new Terms.

11. Governing Law

These Terms are governed by the laws of [Your Country/State], without regard to conflict-of-law rules. Any disputes will be resolved in the courts of [Your Jurisdiction].